Privacy Policy

Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information such as name, email address, and phone number when you contact us through our contact form
• Communication preferences and messages you send to us
• Information about your project requirements and design preferences

We also automatically collect certain information when you visit our website:

• Technical information including IP address, browser type, device information, and operating system
• Usage data including pages visited, time spent on pages, and navigation patterns
• Cookies and similar tracking technologies as described in our Cookies Policy

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process and manage design consultations and project requests
• To communicate with you about our services, including updates and promotional information
• To improve our website functionality and user experience
• To analyze website usage and trends to enhance our services
• To comply with legal obligations and protect our legal rights
• To prevent fraud and ensure the security of our website

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities, such as marketing communications
• Contractual necessity: To perform our obligations under a contract or to take steps at your request before entering into a contract
• Legitimate interests: To operate and improve our business, analyze website usage, and prevent fraud, where such interests do not override your fundamental rights
• Legal obligation: To comply with applicable laws and regulatory requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
• With analytics providers such as Google Analytics to analyze website usage and improve our services
• When required by law or to respond to legal process, including government requests
• To protect our rights, privacy, safety, or property, or that of our users
• In connection with a business transfer, such as a merger or acquisition

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using secure protocols
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection practices

Your Rights and Options

Under GDPR and applicable data protection laws, you have the following rights:

• Access: Request access to your personal data and information about how we process it
• Rectification: Request correction of inaccurate or incomplete personal data
• Erasure: Request deletion of your personal data under certain circumstances
• Restriction: Request restriction of processing of your personal data
• Data portability: Receive your personal data in a structured, commonly used format
• Objection: Object to processing of your personal data for legitimate interests or direct marketing
• Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the contact information provided below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer personal data internationally, we implement appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable law.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Our retention periods are determined by:

• The nature of the information and the purpose for which it was collected
• Legal, regulatory, or contractual requirements
• Our legitimate business interests

Once the retention period expires, we securely delete or anonymize your personal information.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

Third-Party Services

Our website uses third-party services that may collect and process your information:

• Google Ads Conversion Tracking: Tracks conversions from our advertising campaigns
• Google Ads Remarketing: Displays relevant advertisements to visitors who have previously interacted with our website
• Google Analytics: Analyzes website usage and visitor behavior to improve our services
• Google Maps API: Provides mapping functionality if integrated into our services

These services have their own privacy policies governing the collection and use of information. We encourage you to review their privacy policies.

Cookie Usage

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our website after such changes constitutes acceptance of the updated policy.